Anthem Blue Cross and a medical transportation company are being sued by a woman who alleges they both share responsibility for the 2015 death of her daughter, a kidney patient who required dialysis.
Shooshanik Charkhchian’s Los Angeles Superior Court lawsuit against the insurer and LogistiCare Solutions LLC alleges wrongful death, negligence and breach of the covenant of good faith and fair dealing. The suit filed May 30 seeks unspecified compensatory and punitive damages.
An Anthem Blue Cross representative could not be immediately reached.
The plaintiff says she called Blue Cross in October 2015 and asked for authorization for her daughter, 45-year-old Maggie Arackelian of Los Angeles, so she could receive dialysis appointments the next month. Blue Cross responded that the request was granted, the suit states.
Arackelian had been a client of Blue Cross since January 2012, according to the complaint.
In November 2015, Charkhchian called LogistiCare to arrange her daughter’s ride to receive hemodialysis, according to the complaint.
“Plaintiff was informed that an authorization was not on file and therefore there would be no transportation,” the suit states.
Arackelian’s condition worsened and her mother called Blue Cross twice more within the next two days about transportation, according to the complaint. During the final call, Blue Cross told Charkhchian that the ride was approved, but no transportation was actually provided, the suit alleges.
Arackelian died two days after her mother’s last call to Blue Cross, according to the suit.
—City News Service