USC has agreed to resolve allegations that it violated the Americans with Disabilities Act at its hotel adjacent to the campus by failing to provide a wheelchair-accessible room to a customer who needed one, the U.S. Attorney’s Office announced Monday.
The federal complaint was filed three years ago in Los Angeles federal court by a man who uses a wheelchair because of his disability and required an accessible room with a roll-in shower when he booked a room at the hotel then known as the Radisson Hotel Los Angeles Midtown at USC or USC Radisson, according to the Feb. 21 settlement agreement.
The claims resolved by the settlements are allegations only and there has been no determination of liability.
The man alleged that when he arrived at the 240-room hotel — now known as the USC Hotel — he was unable to stay because the hotel’s only wheelchair accessible room with a roll-in shower was occupied.
The government investigated the case and determined that as of March 2018, the hotel had an insufficient number of accessible guest rooms with mobility features as defined by federal law, according to the U.S. Attorney’s Office.
USC has agreed to renovate the hotel to add nine accessible guest rooms as well as an accessible registration counter. The university also agreed to ensure that the hotel’s website contains sufficient information to allow individuals with disabilities to make informed decisions when booking accessible rooms, according to the U.S. Attorney’s Office.
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