A power outage at Disneyland Wednesday affected around a dozen attractions at the Anaheim theme park, which was crowded with holiday season visitors.
The outage began about 10:45 a.m. as the park neared capacity and led to the evacuation of about 12 rides in Mickey’s Toontown and Fantasyland, including the Monorail and It’s a Small World attractions, according to a Disneyland representative who said riders were “escorted” off the attractions.
The city provides electricity to the park, but the issue was traced to a Disneyland Resort transformer, according to Disneyland spokeswoman Suzi Brown.
About 1 p.m., the park announced via Twitter that Disneyland was “currently only accepting guests for re-entry at this time,” but “Disneyland California Adventure Park remains available for your enjoyment.”
Shortly afterward, a park spokeswoman told City News Service that power had been mostly restored to all of the affected rides in Toontown, which is popular with families with young children, and some attractions in Fantasyland.
Power was fully restored by 4 p.m., Brown said.
Frustrated park visitors took to Twitter to vent.
— Juveria Kanodia (@juvs06) December 27, 2017
One man asked whether “there any recouping admission considering half the park for our 20 month old is down due to a power outage?”
Another wrote: “Way to ruin a family trip,” and another tweeted: “How’s Disneyland gonna have a power outage the day we paid $124 for peak day tickets?!”
How’s @Disneyland gonna have a power outage the day we paid $124 for peak day tickets?! 🙄
— Sarah Mansoor (@idkmybff_Sarah) December 27, 2017
Yet another upset guest tweeted: “A momentary power `dip,’ thanks Disneyland. Nearing the two hour mark of this power outage … How are you going to fix this Disneyland? You have thousands of visitors from all over the world! Extend the hours of operation at the very least!”
Disneyland was offering refunds on a case-by-case basis, the theme park spokeswoman said Wednesday afternoon.
“We sincerely apologize for the inconvenience to all of our guests who were impacted,” Brown said.
The outage also came on a day when members of the Rose Bowl Game-bound Georgia and Oklahoma college football teams visited Disney California Adventure. Disneyland Resort visits by Rose Bowl Game teams began in 1959, four years after Disneyland Park opened.
–City News Service
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