A Starbucks spokeswoman said Wednesday the company is looking into allegations in a lawsuit filed by a customer, who claims she was overcharged at the register for breakfast sandwiches advertised with lower prices at seven different Southland locations.
Sarah Martin filed the proposed class-action lawsuit Tuesday in Los Angeles Superior Court, alleging fraud, misrepresentation and false advertising.
She seeks restitution to the affected customers and an injunction preventing Starbucks from allegedly charging a higher price at the register than what is advertised in the display case.
“We’re looking into the claims,” a Starbucks spokeswoman said this morning.
The suit states that in April and this month, Martin visited Starbucks stores in Los Angeles, Granada Hills, Sherman Oaks, Encino, Pasadena and South Pasadena. At each location, she says, the advertised display case price for the Reduced-Fat Turkey Bacon Breakfast sandwich was $3.45 and $3.25 for the Sausage & Cheddar Breakfast sandwich. However, each time she was charged $3.75 for the turkey bacon sandwich and $3.45 for the sausage sandwich, according to her lawsuit
Investigations by Martin’s lawyer, George Azadian, showed the same overcharging was occurring at other Starbucks locations in California, as well, the suit alleges.
Azadian notified Starbucks in writing Tuesday that the alleged practices violate the state Civil Code and that Martin will seek actual and punitive damages through the California Consumers Legal Remedies Act if the violations are not rectified in 30 days, the suit says.
Photos of the sandwiches in display cases with the lower prices posted are attached to the complaint, as is a copy of Azadian’s letter to Starbucks.
— City News Service