Guests at Los Angeles International Airport can now use their mobile device to order food and beverages from restaurants throughout the terminals, airport officials said Thursday.
The new service, available at LAXOrderNow.com, is a collaboration among Los Angeles World Airports, Unibail-Rodamco-Westfield Airports and Grab, the transportation company. Guests can search, browse and order food and non-alcoholic beverages from any of the dozens of participating restaurants across the airport.
Los Angeles World Airports officials said the LAX Order Now program provides a safe, contact-free way to order food amid the COVID-19 pandemic.
“LAX is leading the airport industry in developing new ways for our guests to access all the information and services they need through their mobile devices,” said Justin Erbacci, the CEO of LAWA.
LAX Order Now does not require downloading a mobile app. Airport guests can use their camera app to scan one of many QR codes located throughout the airport or go to LAXOrderNow.com directly from their mobile device to browse menus from participating restaurants.
Multiple forms of payments are accepted, including credit/debit cards, Apple Pay and Google Pay. Guests will pick up their orders from a designated pick-up area with seals on all packaging.
LAX Order Now provides updates and alerts to users when their order is ready for pick-up at one of the designated pick-up locations, which are marked with signs.
LAWA officials said there are more than 20 food and beverage locations at LAX on the platform as of Thursday and more will be added soon.
An in-airport, contactless delivery option is also planned, LAWA stated.