Indio and Palm Springs’ police advised the public Thursday that the 911 emergency line was out of service, and it was unclear when it would be restored.
The emergency phone lines were reported down about 3:30 a.m. Thursday, according to the Indio Police Department.
Indio residents were urged to dial 760-775-3730 for police or fire assistance.
In Palm Springs, the 911 issue was reported shortly after 2 a.m. Thursday, according to the Palm Springs Police Department.
“We are aware of an issue affecting T-Mobile customers attempting to call 911,” police said.
Residents unable to reach 911 were urged to call the non-emergency dispatcher number at 760-327-1441, or T-Mobile customers can also text 911 in an emergency as texting to 911 is operational.
“We are aware of an outage affecting some cellular users’ ability to call 911. If you have an emergency and cannot get through to 911, please call 951-776-1078,” a statement from the Riverside County Sheriff’s Department said.