The mother of a 14-year-old girl sued a concierge company Friday, alleging it failed to come through on a promise that her daughter would meet One Direction band members as part of a concert package.
According to the complaint, Murkova found out about Millionaire’s Concierge on the Internet in January 2014 and sent an email requesting six VIP tickets with backstage passes to a One Direction concert last September at the Rose Bowl.
Turner responded that he could provide two front-row tickets as well as passes to meet the band members. The cost of the package was $7,570 per person, the suit states.
Murkova accepted Turner’s offer and made the purchase as a 14th birthday gift for her daughter, the suit states.
Murkova’s daughter was “overjoyed to learn than she would see her favorite band perform live and, more importantly, that she would have the opportunity to meet them in person,” according to the suit, which describes the teen as a “mega fan” of the English-Irish pop boy band.
However, Turner did not communicate with Murkova for months, the suit states. Responding to an email from Murkova sent shortly before the Sept. 13, 2014, concert, he assured Murkova that her brother and daughter were on the list for the concert tickets and the meet-and-greet with band members, the suit states.
But on the day of the concert, Turner emailed Murkova and said security concerns would prevent the meeting with the band from going forward, according to the complaint.
“Murkova’s daughter was devastated,” the suit states. “She had told her friends that she was going to meet her favorite band members and was anticipating the moment with great excitement.”
Turner declined Murkova’s request for a full refund, the suit alleges.
Murkova believes Turner never intended to come through on the deal and “instead fraudulently induced Murkova into purchasing a sham ticket package at an exorbitant price,” the suit states.
Turner could not be immediately reached for comment.
— City News Service