Palm Springs Aerial Tramway - Photo courtesy of

The Palm Springs Aerial Tramway was shut down for about two hours Friday due to a mechanical issue, and while nobody was injured or stranded on the tram, an unknown number of people were stuck at the top of the mountain during the service suspension.

Tramway spokesman Greg Purdy told The Desert Sun the issue happened at 1:24 p.m. as one of the cars was docking into the Valley Station at the bottom of Mount San Jacinto. The tram was halted while crews investigated the issue.

The tramway was up and running again at about 3:45 p.m.

No one was on the tram car when the system shut down, but Purdy told the paper “hundreds of people” were stuck at the top of the mountain awaiting a ride back.

He told The Desert Sun the tram would continue running until 9:30 p.m. to ensure everyone is brought back down the mountain, saying it would take about 10 trips.

The cause of the issue was still under investigation.

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