Technical problems kept thousands of subscribers from watching the Disney+ streaming service, which began operating Tuesday.
“The consumer demand for Disney+ has exceeded our high expectations,” a Disney+ representative told City News Service late Tuesday morning. “We are pleased by this incredible response and are working to quickly resolve the current user issue. We appreciate your patience.”
Nearly three-quarters of those reporting problems with Disney+ on Tuesday morning said they had a streaming problem and the rest had problems signing on, according to the website downdetector.com, which bills itself as offering “a real-time overview of status information and outages for all kinds of services,” including internet and cellphone service providers and airlines.
Disney+ offers nearly 500 films and 7,500 episodes of television from Disney, Pixar, Marvel and National Geographic, the six “Star Wars” films released between 1977-1999 and “Star Wars: The Force Awakens” and “Rogue One: A Star Wars Story.”
Also available are 30 seasons of the Fox animated comedy, “The Simpsons,” part of the programming The Walt Disney Co. acquired in its acquisition of 21st Century Fox, which was completed in March.
Disney+’s original series at its launch include “The Mandalorian,” the first-live action “Star Wars” series. Its executive producers include Jon Favreau, the director of “Iron Man,” “Iron Man 2” and the 2019 remake of “The Lion King.”
“The Mandalorian” stars Pedro Pascal as a lone gunfighter in the outer reaches of the galaxy, after the fall of the Empire and before the emergence of the First Order. The cast also includes Nick Nolte and Carl Weathers.
The other original series available Tuesday are:
— “High School Musical: The Musical: The Series,” a 10-epsiode scripted series following a group of students as they countdown to opening night of their school’s first-ever production of “High School Musical.” It is set at East High School in Salt Lake City, where the original movie was filmed;
— “Marvel’s Hero Project,” a documentary series on youths making a difference in their communities;
— “The World According to Jeff Goldblum,” a 12-part documentary series from National Geographic where the Emmy-nominated actor examines a familiar object such as sneakers, ice cream, coffee and cosmetics and shares the story behind it and how it is made, how it has become part of everyday life, the secrets behind its success and what its future holds.
— “Encore!” an alternative series hosted and executive produced by Kristen Bell, bringing together former castmates of high school musicals and having them recreate their original performances; and
— “The Imagineering Story,” a six-part documentary series chronicling the 67-year history of Walt Disney Imagineering, responsible for building Disney’s 12 theme parks and attractions.
Beginning Friday, most new episodes of each series will premiere on Fridays at 12:01 a.m.
Other original programming on Disney+ includes “Lady and the Tramp,” a live-action remake of the 1955 animated film; “Noelle,” a holiday comedy film starring Anna Kendrick; the short-form series “Pixar IRL” and “Disney Family Sundays,” and the animated short film collections “SparkShorts” and “Forky Asks A Question” from Pixar Animation Studios.
Robert A. Iger, chairman and CEO of The Walt Disney Co., called the launch of Disney+ “a historic moment for our company that marks a new era of innovation and creativity.”