The percentage of Metro transit riders reporting sexual harassment on buses and trains continues to decline, Metro reported in releasing the results of the latest survey of transit passengers.
Of the 15,000 customers surveyed in March, 88 percent said they were satisfied or very satisfied with Metro service, while 85 percent said they felt safe while waiting for transit and 88 percent felt safe while riding. The number of passengers who said they had experienced sexual harassment was 18 percent, down from 19 percent in October and from 22 percent in fall 2014.
“Safety is Metro’s highest priority and it is gratifying to see the results of our heightened efforts to train, educate and engage law enforcement and passengers on how we all must do our part to improve the safety of the system,” Metro board chairman and county Supervisor Mark Ridley-Thomas said. “We will not rest on our laurels, but instead redouble our efforts to enhance the positive experience for our riders.”
Metro officials introduced an “It’s Off Limits” anti-sexual harassment campaign in 2014 in response to the survey that found a 22 percent rate of passengers experiencing harassment. In April, Metro enhanced the effort by placing ads on 2,200 buses and 285 rail cars. The agency also posted an updated anti-harassment video on its website and social media channels.
Incidents of sexual harassment should be reported by calling (888) 950- SAFE (7233) or 911, or by pressing an emergency call button located on Metro rail cars.
Riders can also make reports using the Android and iOS smartphone app LA Metro Transit Watch.
–City News Service
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