Despite a change to its operating hours at Los Angeles International Airport starting Sunday, U.S. Customs and Border Protection officials insist that they are not reducing their services at the airport.
CBP screening will operate at Terminal 2 from 11 a.m. to 9 p.m. Passengers on international flights that arrive at the terminal outside those hours will be bused to the Tom Bradley International Terminal to be screened.
“It’s merely consolidating the processing … in an effort to improve the passenger processing experience, bringing them to the updated terminal where CBP have the staff and technology to better support international travelers,” said Jaime Ruiz of the CBP’s office of public affairs.
Airport officials warned that the change in schedule could cause delays for those passengers who need to be loaded onto buses. According to airport officials, the reduced hours will affect about 18 flights daily, translating to an estimated 2,700 arriving passengers who will have to be bused to the international terminal for customs processing.
To help relieve potential delays, another 28 Automated Passport Control kiosks will be installed this month in the Tom Bradley International Terminal.
A record number of international travelers are expected at LAX this summer.
“The slight change is operational hours is a result of CBP’s proactive resource and facility management efforts,” Ruiz said. “We have been working with Los Angeles World Airports and the airlines since February to find workable alternatives to our challenges.”
“CBP is committed to improve the traveler experience upon arrival into the United States in order to increase tourism and foster economic growth, while ensuring the highest level of security.”
— City News Service