Among the many changes to Americans’ daily lives during the coronavirus pandemic is one that most people probably don’t mind: fewer robocalls.
The amount of these automated sales pitches declined 15.7% in March from the previous month, and 20% over January’s numbers, according to YouMail, an Irvine-based telecommunication company that offers a free robocall blocking app for mobile phones.
“While March’s decline provides welcome relief to beleaguered consumers, it’s unlikely to last given the decline appears to be driven by the impact of COVID-19 social distancing restrictions on call centers,” YouMail CEO Alex Quilici said. “It’s a shame it has taken a global pandemic to make a real dent in the robocall epidemic.”
According to the company, Americans received just under 4.1 billion robocalls in March, or more than 132 million calls per day. A deeper breakdown shows that payment reminders decrease by 31% and spam calls decrease by 17%, both most likely due to the unavailability of call centers.
Telemarketing calls and alerts and reminders were both relatively flat.
March saw a big increase in medical scams, but a big decrease in government imposter and interest rate scams, many of which are known to originate outside the United States, according to YouMail.
A full ranking of cities, states and area codes, as well as details on the behavior of robocallers in each area code, can be found at robocallindex.com.
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