About 2,100 Los Angeles Department of Water and Power customers in the Pico-Robertson and Beverlywood areas were without power Saturday, authorities said.
The outage occurred about 6:30 p.m. Friday, according to LADWP spokeswoman Dawn Cotterell.
The outage was attributed to rainwater getting into underground cables. “Water and cables don’t always mix,” Cotterell said.
Crews worked through the night and all during the day to replace about 1,000 feet of underground cable, she said. The DWP hoped to have power restored by late afternoon.
This was the second outage for DWP customers in that area Friday attributed to the week’s rain. About 4,000 customers in Vermont Square, Harvard Park, Cheviot Hills, Sawtelle and Pico-Robertson lost power Friday morning and it was gradually restored, Cotterell said.
Power outage due to the stay-at-home order for COVID-19 were not expected because the power grid is robust enough to withstand all of the people using power at their residences, she said.
Some customers tweeted their aggravation to the DWP. “So are we getting anything for all our ruined frozen goods?” one Twitter user asked.
“Can you offer us any relief for all of the refrigerator and frozen and medicine that we lost? Your site told us 11pm last night?” another asked.
“There is a form online on the LADWP you can fill out to get cash back for your perishable items in your fridge” said Twitter user Vahid Sarrafan.
Some customers were supportive. “We appreciate your diligence but the time keeps being changed. I hope this is the final promise,” someone tweeted after the latest update.
“Thank you to the workers who are working so hard to get the power back on, even during this difficult time!” tweeted another.
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